Figaro Peterson began as a Social Impact Monitor (SIM) in Fòlibète in 2006. As a recent Social Work graduate, Figaro brought to Fonkoze an area of expertise and professional curiosity that motivated him in his daily work.
He said, “I wanted to work in this department so I could apply my theoretical knowledge from university to the benefit of Haitian society… I also saw this as a chance to help build a department that I thought had great potential to be an important force to help Fonkoze achieve its mission and better serve its clients.”
He has since moved up and is now the Assistant Director of the Social Performance department. Based in the Port-au-Prince office, Figaro applies his specialized skills and knowledge wholeheartedly to support the entire Social Performance team.
“I enjoy all my daily tasks, but I particularly enjoy being a bridge between the field and central office. I support the director by helping her understand the realities in the field and managing the department database. I also supervise the field-based monitors to make sure their work meets certain quality standards and is supporting department objectives.”
Figaro said he has seen the social impact department evolve through the years.
“When the department started, we had one responsibility: to collect poverty data on our members. Today, we’re on the ground investigating client satisfaction, evaluating education programs, and piloting new services for the institution. We have earned the respect of our colleagues as a trusted source of client information. I still love when I get to go out into the field to listen to clients—that’s my first love.”
For more about social impact monitors work to measure Fonkoze’s double bottom line, check out our recently released 2010 Social Performance Report.